Terms of Service

​Who we are

 

Space Age Marketing & Printing provides custom printing, graphic design, wide-format graphics, signage, vehicle wraps and related services through spaceagegraphics.com and our accepted written quotes. In these terms, “Space Age,” “we” and “us” refer to Space Age Marketing & Printing.

 

Your order and quote

 

Your product selection or accepted quote identifies the quantity, size, material, finish, design work, price and fulfillment method for your order. Custom options, installation, delivery and other services are included only when selected and priced. A quote request or artwork upload by itself does not authorize production.

 

Please check your order details before you approve them. Any special project terms must be disclosed and agreed to before the affected work begins. If a price, availability or specification needs correction, we will contact you before proceeding and ask you to approve the change or cancel the affected work. We will not substitute a materially different product without your approval.

 

Payment and additional work

 

Routine print orders require full payment before production. For design, specialty products, wraps and installation, your written quote will state any deposit, progress payments and balance due. Taxes, shipping, delivery and any other applicable charges will be disclosed before you commit to the order.

 

Your quote will identify the design work and revisions included in the price. Changes outside that scope may affect cost and timing. We will explain the extra charge and revised schedule and get your approval before doing additional paid work.

 

Print ready artwork

 

PDF is preferred. Properly prepared AI, EPS, PSD, TIFF, JPG and PNG files are also accepted. For small-format printing, provide artwork at final size, 300 DPI and CMYK, with 0.125 inch bleed on each side where artwork reaches the edge. Embed fonts or convert them to outlines, and embed or supply linked images. Ask us for the correct specifications for large-format, specialty or installation work.

 

We review files before production and will ask for required corrections. File review does not replace your responsibility to check the content. If design or file-repair work is needed beyond the quoted scope, we will discuss it with you before charging for it.

 

Proofs and approval

 

A digital proof may be supplied when appropriate. When approval is required, production waits for your approval or requested corrections. Please approve by the written method provided with the proof so both sides have a record.

 

Check spelling, names, phone numbers, dates, prices, images, dimensions, layout and quantities. Test every QR code and confirm its destination. Changes after approval may require a revised price and production schedule. Mistakes present in the artwork you approved may require a paid reprint; this does not excuse a production error or a material difference from the agreed specifications.

 

Color and print results

 

A screen proof shows content and placement, but it may not match the final printed color exactly. Materials and printing methods also affect appearance. If a particular brand color or exact match is important, tell us before ordering so we can quote an appropriate proof or matching process. Any agreed production tolerance must be stated for your job; these terms do not make every variation acceptable.

 

Production and timing

 

Routine print production is generally 3–5 business days after full payment, approval of print-ready artwork and any required proof approval. Rush production is available only for eligible products when capacity permits, normally in 1–2 business days. It may involve an additional charge and must be confirmed before acceptance.

 

Design, specialty materials, signs, wraps and installation may need a different schedule. We will state that schedule in your quote. Production time is separate from shipping or delivery time. Tell us about an event date or firm deadline before ordering; an event date on a request does not itself mean we have confirmed that deadline. See our Shipping and Pickup Policy for delays and fulfillment.

 

Rights to artwork and files

 

You keep your rights in the materials you supply. By submitting content, you confirm that you have permission to use and reproduce its images, logos, text, fonts and other elements for this order. You allow us and any production provider working on the order to use those materials only as needed to prepare, produce and fulfill your job.

 

For original design work created by Space Age, the quote must describe the rights and final files included, any editable source files, and any third-party license restrictions before design work begins. Printing a file does not by itself transfer copyright or a third party’s license. We will ask for separate permission before using your customer-specific artwork, photographs or finished project in our advertising or portfolio.

 

Signs wraps and installation

 

Installation is included only when your quote says so. Before installation, we will confirm the site or vehicle, measurements, intended use, access and any required preparation. You must have authority to approve work on the property or vehicle. Responsibility for permits and landlord or property-owner approvals must be settled in the quote before work starts.

 

Tell us about repainting, bodywork, damaged or failing finishes, rust, repairs, coatings and other known surface conditions. We will document relevant conditions and discuss preparation, adhesion or removal concerns before proceeding. If the surface is unsuitable, we will pause and agree on the next step and any additional cost. We do not treat your approval as a blanket waiver of responsibility for our work.

 

Material life depends on the product, surface, exposure and care. The quote or installation paperwork should identify any workmanship or manufacturer warranty and the care instructions for that job. No universal lifespan or damage-free removal guarantee is made unless expressly agreed in writing.

 

Questions and changes to these terms

 

For help with an order, contact orders@spaceagegraphix.com or 601-497-8315. Our Refund and Cancellation Policy explains how we handle cancellations and problems. Applicable consumer rights still apply. Updates to these terms will show a new effective date and apply to future orders; they do not retroactively change an accepted order without agreement.